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  • Membership Questions

    Answers to questions about the GLRF membership.
    • How can I delete my membership?

      You will find the option in the left sidebar of the member account settings page.

       

      The deletion process is not instantaneous. The request for deletion will be routed to the administrator for approval.  After that, the account will be deleted.  All content uploaded or created by the member will be retained on the GLRF platform for continuity.

       

      For more information, please see the Registration Terms.

    • How do I update my profile rowing information I filled out when I registered?

      On desktop or laptop:

      1. Login
      2. Click on your userid in the header navigation bar.
      3. Click on Profile.
      4. Look for the 'Edit Profile' section near the top.
      5. Edit any of the fields you see - scroll down and down.  
      6. Be sure to hit save!

      On a mobile or tablet:

      1. Login
      2. Press the Profile icon at the bottom of the screen
      3. Press the pencil edit icon in the box near the top.
      4. Edit any of the fields you see - scroll down and down.
      5. Be sure to hit save!
    • What is the difference between Shoreside and OnTheWater?

      Shoreside is the base registration when all members register.  As a Shoreside member, your membership will never expire.  You have access to most of the features on the GLRF website except the Find A Member feature found on each of the GLRF Country pages in Members, the community search feature, and the Shop At GLRF discount feature for gear purchases. 

       

      The OnTheWater upgraded membership provides all of the base Shoreside member features and includes the additional features: Find A Member in the GLRF Country pages, the community search feature, and the Shop At GLRF discount for gear purchases.  The upgraded membership lasts for 12 months and if not renewed, will lapse and the membership will be downgraded to Shoreside.

    • Why can't I register using my club's domain?

      As an individual membership organization, we want to stay in touch with our members.  If someone registers as coach@xvzrowing.club, and they move on, that person won't be reachable. 

       

      Recently, we wanted to reach out to an Australian rower but he had used a company domain in his registration.  He had long since left the company and we have no way of contacting the member. 

    • Why did my account go inactive?

      User experience.  If a member hasn't logged in for two years, we have to assume they have gone inactive.  We want other members to be able to contact them by Personal Message (PM) or when a member comments about content a user has posted: gallery, forum, event, etc.  If our active members don't get a response, they may feel like the GLRF community isn't a rewarding experience.

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