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  • Frequently Asked Questions

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    1. Website Questions

      Website features and answers
    2. Membership Questions

      Answers to questions about the GLRF membership.
    3. Event Questions

      A quick guide on how to create a calendar event, on how to create a group event, and how to add an event to an All Oars Group.
      1. Website Questions

        Website features and answers
        • Does GLRF have an app?

          Does GLRF have an app?


          Yes we do!  It's called a PWA, or a progressive web app. For those who don't know, a PWA is a web app that can operate a website like a mobile application on any device.  It looks like a native application but just works on any browser in a phone or tablet.  You won't find the GLRF app on Google Play or the Apple App Store. 

           

          Android users:

          1. On your Android device open Chrome
          2. Type in the GLRF website: https://www.glrf.info
          3. On the right of the address bar, tap Add to home screen > install
          4. Follow the instructions.

          Apple iPhone & iPad users:

          1. On your iPhone or iPad, open Chrome
          2. Type in the GLRF website: https://www.glrf.info 
          3. On the right of the adress bar, tap Share share-apple.svg
          4. Find and tap Add to Home Screen
          5. Confirm or edit the website details and tap Add.
        • How do I enable web push notifications?

          How do I enable web push notifications?


          After the GLRF web app is installed on your phone, click the icon and login.  On the menu at the bottom of the screen click on the bell icon (Notifications) and then click on the blue bar that says 'Notification Settings.'

           

          Scroll past the 'Your Notifications' section until you see the next section, 'Notification Types Available.'   The second item will have a mobile icon with a push-like symbol and the word Push.  Click the link that says enable in this browser.

           

          Done.

        • How do I mention another user?

          How do I mention another user?


          Just type the @ symbol followed by the userid of the person you want to mention in any content within the GLRF website. (Wait for a displayed list of GLRF members and click on the userid you want)

           

          Once you add the mention, it will look like this: @glrfcentral or whomever you mention.

           

          Most importantly, the mentioned GLRF member will get a notification that he/she/ex has been mentioned.

        • What is a status update and where do I find it?

          What is a status update and where do I find it?


          Any GLRF member can post a status update.  In essence, it's a public message on your own profile activity feed.  It appears in The GLRF Stream.  

           

          There are two ways to use it: 

          1. post a rowing-related announcement of your own or add a link to a rowing news story
          2. Click on a member's profile, and say something about them (always posiitive...) in the activity status bar.  The status update will appear like this:

          glrfcentral -> dph2002 and then below, your comment.

           

          Finding the status update field on a desktop/laptop

          1. In the header navigation bar, click on 'Create' and select 'Status.'
          2. Alternatively, go to your profile and you'll see the field under the Activity tab that has greyed out lettering: "Write a public message on your own feed..."

          Finding the status update field on a mobile/tablet

          1. Click on the profile of a user and scroll down until you see the dropdown tab that has 'Activity' displayed.  Below that is the status update field of the user you clicked on.  If you type something in there, it will appear as You -> [user you clicked on}
          2. Click on the profile icon at the bottom of the screen
          3. Scroll down until you see the dropdown tab that has 'Activity' displayed.  Below that is your own status update field showing: "Write a public message on your own feed"
        • How do I upload images from my Android to a Gallery album?

          How do I upload images from my Android to a Gallery album?


          Just click on the add images button in the album itself, or in the category above, and then select 'Use an existing album' and select the one that applies.  [If you are creating a new album there is a little more information you have to provide as you are creating a new album but the process is the same once the existing or new album is created.  Then click on the plus symbol '+' symbol and then select from the 'Choose an action' at the bottom of the screen.  To access your gallery images, simply slide the bottom display to the left with your finger, and click on  'Media picker.'  For some Google or other Android users, the choice might be 'Select Media.'  It all depends on the settings of your phone.  For a Samsung Z Flip 5, you see the 'Media picker,' and then browse your source of the images. We tapped on Gallery and selected several images and hit 'Done' and there you go, images uploaded and all that is left is to click on 'Submit all images.'

      2. Membership Questions

        Answers to questions about the GLRF membership.
        • How can I delete my membership?

          How can I delete my membership?


          You will find the option in the left sidebar of the member account settings page.

           

          The deletion process is not instantaneous. The request for deletion will be routed to the administrator for approval.  After that, the account will be deleted.  All content uploaded or created by the member will be retained on the GLRF platform for continuity.

           

          For more information, please see the Registration Terms.

        • How do I update my profile rowing information I filled out when I registered?

          How do I update my profile rowing information I filled out when I registered?


          On desktop or laptop:

          1. Login
          2. Click on your userid in the header navigation bar.
          3. Click on Profile.
          4. Look for the 'Edit Profile' section near the top.
          5. Edit any of the fields you see - scroll down and down.  
          6. Be sure to hit save!

          On a mobile or tablet:

          1. Login
          2. Press the Profile icon at the bottom of the screen
          3. Press the pencil edit icon in the box near the top.
          4. Edit any of the fields you see - scroll down and down.
          5. Be sure to hit save!
        • What is the difference between Shoreside and OnTheWater?

          What is the difference between Shoreside and OnTheWater?


          Shoreside is the base registration when all members register.  As a Shoreside member, your membership will never expire.  You have access to most of the features on the GLRF website except the Find A Member feature found on each of the GLRF Country pages in Members, the community search feature, and the Shop At GLRF discount feature for gear purchases. 

           

          The OnTheWater upgraded membership provides all of the base Shoreside member features and includes the additional features: Find A Member in the GLRF Country pages, the community search feature, and the Shop At GLRF discount for gear purchases.  The upgraded membership lasts for 12 months and if not renewed, will lapse and the membership will be downgraded to Shoreside.

        • Why can't I register using my club's domain?

          Why can't I register using my club's domain?


          As an individual membership organization, we want to stay in touch with our members.  If someone registers as coach@xvzrowing.club, and they move on, that person won't be reachable. 

           

          Recently, we wanted to reach out to an Australian rower but he had used a company domain in his registration.  He had long since left the company and we have no way of contacting the member. 

        • Why did my account go inactive?

          Why did my account go inactive?


          User experience.  If a member hasn't logged in for two years, we have to assume they have gone inactive.  We want other members to be able to contact them by Personal Message (PM) or when a member comments about content a user has posted: gallery, forum, event, etc.  If our active members don't get a response, they may feel like the GLRF community isn't a rewarding experience.

      3. Event Questions

        A quick guide on how to create a calendar event, on how to create a group event, and how to add an event to an All Oars Group.
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